RealifyAI Privacy Policy

Privacy Policy

Last Updated: April 24, 2026

This Privacy Policy explains how RealifyAI (“RealifyAI,” “we,” “our,” or “us”) collects, uses, shares, and protects information when you access or use our website, applications, and related services (collectively, the “Services”).

By using the Services, you acknowledge this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Account Information
When you create or use an account, we may collect your name, email address, and profile information provided through login providers such as Google.

B. Billing and Payment Information
If you purchase a subscription or credits, payments are processed by third-party payment providers. We may receive limited billing-related information such as payment status, subscription status, product or plan purchased, transaction identifiers, and billing events such as renewals, cancellations, refunds, or failed payments.

We do not store full payment card numbers on our own systems.

C. Inputs and Generated Content
When you use the Services, we may collect and store prompts, text instructions, uploaded reference images, generated images, generation history, and settings such as model choice, aspect ratio, quality, and private or public options.

D. Technical and Usage Information
We may automatically collect certain technical information, including IP address, browser type, device information, operating system, approximate location derived from IP, pages viewed, actions taken within the Services, timestamps, and logs relating to usage, errors, and security events.

E. Communications
If you contact us, we may collect your email address, the contents of your message, and any attachments or information you send to us.

2. How We Use Information

We may use your information to:

  • provide, operate, and maintain the Services;
  • create and manage accounts;
  • authenticate users;
  • process subscriptions, credit purchases, and related billing activity;
  • generate and store outputs;
  • maintain galleries, history, and account features;
  • improve performance, reliability, and user experience;
  • monitor usage, detect abuse, enforce limits, and protect the Services;
  • investigate violations of our Terms or other misuse;
  • communicate with you about your account, purchases, updates, or support requests;
  • comply with legal obligations.
3. How We Share Information

We may share information in the following situations:

A. Service Providers
We may share information with vendors and service providers that help us operate the Services, including providers for hosting and infrastructure, authentication, billing and payment processing, database and storage, analytics and logging, and AI/model generation services.

B. Legal Compliance and Protection
We may disclose information if we believe it is reasonably necessary to comply with applicable law, regulation, legal process, or government request; enforce our Terms or other policies; detect, investigate, or prevent fraud, abuse, security issues, or illegal activity; or protect the rights, safety, or property of RealifyAI, our users, or others.

C. Business Transfers
If RealifyAI is involved in a merger, acquisition, financing, sale of assets, or similar transaction, your information may be transferred as part of that transaction.

4. Third-Party Services

The Services may rely on or integrate with third-party providers. Those third parties may have their own privacy policies and practices. We are not responsible for third-party privacy practices.

5. Data Retention

We retain information for as long as reasonably necessary to provide the Services, maintain account features and history, complete billing and financial records, detect and prevent abuse or fraud, resolve disputes, and comply with legal obligations.

We may delete or anonymize information when we no longer need it for these purposes.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices

Depending on how the Services are configured, you may be able to update certain account information, manage certain content settings, cancel subscriptions, and contact us to request account assistance or deletion-related help.

You may choose not to provide certain information, but some features of the Services may not work without it.

8. Children’s Privacy

The Services are not intended for anyone under 18 years old. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, contact us and we will review the request.

9. International Use

If you access the Services from outside the United States, you understand that your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice by updating the date above, posting notice through the Services, emailing users, or taking other appropriate steps.

Your continued use of the Services after changes take effect constitutes acceptance of the updated Privacy Policy.

11. Contact Us

Support: support@realifyapp.net
Affiliate inquiries: affiliates@realifyapp.net